MarbleBet FAQ — all your questions answered in one place

No. marblebet's policy allows each person to operate only one account. Attempting to create multiple accounts may result in all accounts being closed and balances forfeited.

on the login page and click the "Forgot Password?" link. Enter your registered email or mobile number and an OTP code will be sent to you. Verify the code and set a new password. The whole process takes less than 3 minutes.

Your account will not be fully activated until your email is verified, and some features will be restricted. After registering, click the verification link sent to your email as soon as possible. If you don't see it, check your spam folder or request a new one.

After logging in, you can update your mobile number, address, and certain details from Account Settings. However, to change your name or date of birth after KYC verification, you will need to contact support.

For your security, marblebet automatically logs you out after a period of inactivity. Using fingerprint login on the mobile app makes it much easier to get back in.

The minimum deposit amount may vary depending on the payment method. To see the latest limits, go to the Deposits page, select your preferred method, and the minimum will be displayed automatically.

Once KYC verification is complete, most withdrawals are processed within 15 minutes to 24 hours. VIP members enjoy even faster withdrawal times. KYC verification is mandatory for your first withdrawal.

Wait 30 minutes first. If it still hasn't arrived, contact support via live chat with your transaction receipt or screenshot. Most issues are resolved within 2–4 hours.

KYC (Know Your Customer) is an identity verification process. All you need is your national ID and a selfie photo. It is part of international financial security regulations. Withdrawals are not available until KYC is complete. Verification is typically completed within 24 hours.

marblebet supports mobile banking and a variety of electronic wallets. Visit the Deposits page for a full list of currently available payment methods.

Each bonus comes with its own wagering requirements, meaning you must wager a specified amount before withdrawing bonus funds. For full terms and conditions, Terms and Conditions available on the page.

Yes, marblebet has a referral program. Share your referral code with a friend, and once they register, you'll receive a bonus. Learn more on the Promotions page See details.

No, expired bonuses can no longer be used. Make sure to use any bonus before it expires. Bonus validity periods are generally between 7 and 30 days.

Some bonuses can only be used on specific games. The bonus terms will specify which games are eligible. If you are unsure, ask support — they will walk you through it.

All games on marblebet use an internationally certified Random Number Generator (RNG) system, meaning every game outcome is completely random and cannot be predetermined by anyone. Third-party auditors regularly verify this.

Yes, marblebet's Sports This category supports live betting. You can place bets in real time by watching live odds during a match. Live betting is available across many sports, including cricket, football, and badminton.

If you lose connection during a game, marblebet's servers save your game state automatically. Just log back in and you will resume exactly where you left off. If you experience any issues, contact support and they will resolve it quickly.

in Fish Game Shoot fish of different sizes to earn points — bigger fish give more points. You can set your own bullet value. To get started, log in and head to the Fish Games section.

Log in to your account and redeem your points from the VIP dashboard. Points can be converted into bonus credits or special offers. For more on the redemption process, on the VIP page Details available.

Yes, your tier can be downgraded if you don't maintain the required activity within a set period, so staying regularly active is important. Full terms are listed on the VIP page.

Higher VIP tiers come with faster withdrawals, increased cashback, a dedicated account manager, a special birthday bonus, and many more exclusive perks.

Change your password immediately and enable 2FA. Then notify support via live chat. The marblebet team will investigate the account and take the necessary action.

You can request self-exclusion or account closure from your account settings. Use the responsible gaming tools to take a temporary or permanent break. For more details, on the Responsible Gaming page, See details.

No. marblebet is strictly for users aged 18 and above. Any account found to belong to a minor will be closed immediately. Parents are advised to use parental controls on their devices.

Yes, the marblebet app includes all the features available on the website, plus extras like fingerprint login, push notifications, and offline mode.

Older versions may have missing features or security vulnerabilities. Always use the latest version of the marblebet app and install any new updates as soon as they are available.

Decreasing your limit takes effect immediately. However, increasing it requires a 48-hour cooling period. This is intentional — to prevent impulsive decisions from leading to higher stakes.

Yes, your balance remains completely safe during self-exclusion or a cooling-off period. Once the break ends, you can withdraw as normal. Learn more on the Responsible Gaming page, See details.